The Future of Virtual Assistance Technology: Tasks, Industry Impact
The Future of Virtual Assistance Technology is changing rapidly the way we handle our routine tasks and work related activities. This is because artificial intelligence is advancing at a really fast pace. AI can now schedule tasks, set reminders, control smart home devices like fridge, television, switch the lights on and off, and set the temperature of the house.
Technology is constantly getting smarter and is now a crucial part of many individuals and businesses i.e. livelihoods and routine activities of people are carried out by this high end technology. This doesn’t end here, with the constant evolution, virtual assistance technology is going to keep becoming a bigger part of our lives every single day.
What is Virtual Assistance Technology?
Virtual Assistance Technology is a combination of various tools, softwares and AI. Google Assistant, Siri as well as Alexa are all part of the virtual assistance technology. Its basic goal is to help people with routine tasks with the help of automation and basic commands in order to make lives easier and save that precious time for more productive activities.
It doesn’t just help you with work but entertainment as well. The virtual assistant will learn your preferences over time just like a real assistant would, and will also serve you 24/7 unlike a human being can.
Tasks Performed by Virtual Assistance Technology
- Scheduling Tasks
- Setting reminders and alarms
- Answers questions with facts collected from various sources i.e. you can ask the news, the weather report, or who won a certain tournament.
- Entertain you by playing music, movies and podcasts on your command.
- Control smart home devices and automate daily tasks. (adjust the temperature, switching on and off of lights, the refrigerator)
- Can help you find various locations, like restaurants, shopping complexes, movie theaters etc.
- Can make your to do list and remember it.
- Can place orders online with food delivery apps, amazon, booking flight tickets, making a reservation etc.
The Future of Virtual Assistance Technology in Different Industries
The Future of Virtual Assistance Technology plays a great role in shaping different businesses and improving the quality of how customers are served. Here is an overview on how the said technology will impact different industries in the next few years:
- Healthcare
- Retail
- Education and Learning
- Real Estate
- Human Resources
- Manufacturing
- Hospitality
- Transportation
Healthcare
Virtual assistance technology will improve patient care with the help of medication reminders and enabling at home care for various healthcare issues. It will be able to handle routine questions of patients, leaving much more time for the doctors to attend to other important and urgent matters. It can also help patients in remote areas with mobility issues and the patient care will be available 24/7.
Retail
The virtual assistance technology can give customers 24/7 customer service, a personalized shopping experience based on their preferences and previous purchases. It will also help with order placement and tracking orders. Voice activated shopping is another thing the technology can provide, enabling convenience with smart devices and providing a hands free shopping experience. It can collect data and provide insights in order to make smart decisions related to business and marketing.
Education and Learning
The virtual assistant can definitely offer round the clock support and various sources of study materials in the form of writing, podcasts and videos to all students. It can also adjust learning patterns according to each individual’s preference and manage schedules of all students. It can also provide language support with the help of vocabulary exercises and translation tools.
Real Estate
Virtual Assistance Technology can help both buyers and real estate agents. It can help search properties based on each individual’s preference of location, budget and any other requirement or features. It can also offer 3D tours to potential buyers with mobility issues, which speeds up the process. As far as the sellers are concerned, it generates leads by identifying potential buyers as well as tenants and sorting out suitable property options.
Human Resources
The technology can automate screening of resumes and fixing appointments with potential candidates. It can also save time on paperwork, routine mundane tasks and answer employee queries beforehand like rules and policies of the institution, payroll, how to submit an application for leave etc. This will save them the trouble of asking another colleague or senior for every little thing.
Hospitality
Virtual Assistance Technology can definitely automate tasks like check-ins, check-outs, booking appointments. It can help people by providing restaurants, activities and other attractions nearby based on the personal preferences of each traveler. It can take on the task of room service 24/7 instead of having a human do it. Also, it can answer various questions about the hotel you are staying in like their policies, wifi arrangement etc.
The Future of Virtual Assistance Technology is going to change the world of many industries, transforming the lives of various individuals, be it businessmen or customers. As technology advances, experiences will become more personalized and enhanced. It will definitely create more opportunities and change the way we interact with each other.
